Refund policy

Refunds will not be offered for a change of mind after purchase. However, should your product be deemed in the same condition as at the time of purchase, and within a reasonable time frame, an exchange may be issued. Refunds will be issued should your product be proven faulty. If your product is faulty, please contact me immediately and do not continue to use the product. Sale items are non-refundable or exchangeable. Once an order has left with Australia Post, what happens in transit is out of my control. Your candle products will be safely and securely packaged prior to shipping and a breakage is unlikely. Exchanges/credits will be discussed on an individual basis should your products be proven faulty. Should your order reach you in a state that is damaged or faulty, please get in contact with me immediately.  Should a refund be issued, it will be processed using the original payment form (ie PayPal, Credit Card). 

For further information please see T & C’s.